What are people saying about us?
Dwaye and Danny relaxing with some of our guests
As the head of an animal rescue organization and also a former Commissioner
on the Board of LA Animal Services, I've worked with various trainers and
dealt with many boarding facilities. Charlotte has been a renowned trainer for
decades, and has turned many "impossibles" to "adoptables": one of them was
a Shepherd who was dog-aggressive and needed a serious rehab. Charlotte
trained her, and the Shepherd eventually got adopted to a home that even had
another dog. It's been many years since this family adopted her, and there has
not been a single incident.
What you will notice at Yellow Brick Road is its cleanliness. While some
kennels smell urine/feces even in the entrance area, you will not smell
anything at Yellow Brick Road. Charlotte is also very careful about introducing
dogs and her interview process is very strict. She does not take chances, yet
accidents can happen, but when/if they do, she takes full responsibility. She
also has a strict policy on vaccinations, and any dog my rescue organization
boards at Yellow Brick Road has to have been fully vaccinated, and when we
take dogs from the pound, they have to be quarantined before they can be
boarded there.
Charlotte is in this business because she truly loves animals. She has
exhibited nothing but honesty and integrity with a strong work ethics, while
always treating the dogs and their guardians/owners as a priority.
Marie Atake - FORTE ANIMAL RESCUE
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Tiny Lady, one of our rescues fromthe Devore San Bernardino Shelter, enjoys helping out in the office,
Charlotte, the owner, absolutely loves dogs and is a very experienced
dog handler. Her expertise//knowledge far surpass most of your
average canine daycare facilities. Not only has she owned the day care
facility for many years, she is renowned in the dog-world as a top notch
trainer. She is extremely generous with her time and facilities by not just
running a business but by rescuing dogs and saving their lives - housing
them until she finds a home for them. As well as holding a FREE class on
the weekends open to the public.
Yellow Brick Road is a happy environment for both dogs and people, I
highly recommend using this doggy-daycare facility.
Leah D.
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3 lb Katie and 5 lb Milton are two of our little old people we rescued from local shelters.
Yellow Brick Road is AWESOME! We love that it is a much newer facility than the rest...
it is so clean and obviously well taken care of. I am a huge germaphobe, so this is certainly
a breathe of fresh air to say the least.
I have a fearful Shar Pei mix who we adopted years ago. She is afraid of the outside world,
and even on walks she really is just too nervous to enjoy herself. I was on a search to find
some confidence building exercises. When doing my search, and asking around all fingers
pointed towards Yellow Brick Road Agility classes.
I called and spoke with Charlotte, the owner. She and I agreed that Bella would do
best in a one-one-one agility class. We signed up, and I cannot be more pleased with
the results. Not only was Charlotte available when I was (which can be tough) but
Bella LOVES her! Just saying the word "agility" gets a head tilt and a smile from
our girl. She loves all of the exercises, and we even found her running off course
just to do the "A Frame" and the "tunnel". Our walks have really been a lot more
enjoyable for her, and greeting people is like cake! Bella is really coming out of
her shell.
We tell everyone we know about Yellow Brick Road and the wonderful classes there.
On another note, I found out that a lot of the dogs boarded at YBR are rescues in
need of homes, and charlotte offers a discounted rate for rescues. She also
rescues senior, and handicap dogs that were abandoned. She is absoultely 100%
committed to our furry friends, and in my book that is what I call a hero.
Emery F.
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It's been a long day! Sometimes you've just gotta drop where you are and take a nap.
My dog Cheyenne has been under Charlotte and her staff
for 5+ years. I can't even begin to write how much Yellow
Brick Road Doggie Playcare & Gym has helped me.
I take Cheyenne to daycare daily while I am at work and
also use YBR for boarding when I have to leave town.
Cheyenne LOVES it. She gets to play with her doggie friends
when she wants to but also can sleep peacefully while she is
there. I have never experienced anything but wonderful positive
things at YBR.
I have come to know a lot of her staff members as well
and they are all true dog lovers and I trust them with
Cheyenne. Erika, Tiffany and Amanda...all wonderful girls!!!
The owner Charlotte...well I have no words to describe how
wonderful of a person she is. I have never met someone
who has such empathy for all animals. Charlotte rescues
dogs and pays for their medical expenses all out of her
own pocket!
Cheyenne goes to YBR daily and does overnight boarding
quite a bit and she has not ever come home with injuries o
or cuts..not even minor ones. This is a cage-free facility so
dogs will play and I am sure the playing can get a little "rough"
which may cause cuts here and there but I have not
experienced any such thing with Cheyenne.
I have recommended numerous friends and family to YBR
and they all love it too! Bring your dog to your YBR for daycare
or boarding. Your furry baby will love you for it!!
Michelle M.
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As a dog owner, rescuer, and photographer, I've been to many
boarding & doggie facilities, and have never seen one so well
run and so clean. Charlotte, the owner, is extremely careful a
bout what dogs she admits, yet has a very comfortable relaxed
atmosphere. I transport rescue dogs to and from the facility all
the time and would encourage anyone to give them a try.
Andy P.
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Our office manager, Deb cuddles little Bambi who has brain damage from distemper.
My husband and I are eternally grateful to Charlotte and her staff at Yellow Brick Road.
Our 1.5 year old dog, Leo, is so loving and sweet, but is also crazy high energy. He has
bad separation anxiety after being given up by his first family, so leaving him at home
during the day isn't an option. After a few months of doing everything we could think
of to exercise him (and realizing there's only so much a human can walk in a day) and
have someone with him at home, we realized it was time for doggie daycare.
gets really excited when we pull up to the building and can't wait to get inside and play!
We've also boarded Leo and his sister, Penny, at YBR, and were so impressed with the
level of personal attention that both dogs received (Penny was very nervous about being
with so many other dogs).
business!
*** A number of foster dogs are in residence at YBR while they wait to be adopted.
You can go anytime during business hours if you have a half hour to spare and walk them!!
It's so much fun, and the dogs love it! ***
Lauren S.
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Chiquito is a 14 year old chihuahua we rescued from the Lancaster Shelter. He had to have both eyes removed due to glaucoma.
We have been considering daycare for our two dogs for some time, and
finally decided to try it out for the first time at YBRD. Charlotte, the owner,
was super sweet and helpful. She made us feel comfortable from the get
go, and welcomed our check-up calls throughout the day!
The facility is massive, entirely cage-free, and conveniently located. All of
the staff is friendly, and dogs are separated by size, which was an importan
t factor for us as our small dogs are easily frightened by larger dogs. Waka
and Brea give YBRD five paws up, and a couple tail wags too.
Katie B.
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Our gym - set up for agility
This review is more for Charlotte as a trainer. I took my out of control,
destructo blacklab pup to her for training and the results were amazing.
Within a week my dog was a completely different dog. Because of Charlotte
my dog is so well trained, despite some minor bad habits from some untraining
by me, I can take my dog anywhere so I never have had to board her. Her
love, care and concern for all dogs is very genuine with training methods that
are strict but loving and extremely effective.
Bucky K.
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Ravioli - one of our favorite rescues we got from the San Bernardino shelter
Charlotte goes above and beyond as a dog trainer. We first
met at her Saturday classes- which she does FOR FREE! This
is extremely unusual for a professional trainer! This class gives
reactive dogs and their people a chance to practice being around
other dogs while staying calm and in control. It has greatly
helped my fearful dog learn it's ok to be around other dogs :)
I am so thankful for the environment that this class provides!
My nervous girl has progressed so much that we are now taking
the beginner Agility classes at YBR. This is yet another
opportunity for us to practice being calm around other dogs
and build trust. She has even made a few friends in the class :) The agility classes are a blast! The facility is big and beautiful
with great equipment! Charlotte gives excellent instruction and i
s patient with dogs like mine who need a little more encouragement
than others. She really fosters a fun, learning environment for
dogs and their people. With Charlotte's help, Lily is making more
and more progress each class, and it's doing wonders for her
confidence.
I am very thankful to have found Charlotte and YBR!
Crystal P.
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Yellow Brick Road is fabulous. Rover Rescue has been working with Charlotte for thirteen years. When she decided to open Yellow Brick Road Doggie Playcare and Gym, I knew it was a great day for all the dogs in the South Bay. Charlotte is a generous supporter of dog rescue groups and has been particularly important in the on-going success of Rover Rescue and the well being of all our dogs - big and small. One of my great pleasers is to see a Rover Rescue dog that was adopted locally and they get to go to YBR. It has happened time and time again that see this happy, playful dog at YBR and it turns out to have been adopted five years ago. I highly recommend YBR for dog daycare or overnight boarding.
James Mackey, head of Rover Rescue in Redondo Beach
Follow the Yellow Brick Road to 1501 El Segundo Blvd., and you'll find the best playcare for dogs exists at the end of the rainbow! Yes, there is playcare, and agility, and training and a phenomenal staff who LOVE the dogs. As the founder of Lhasa Happy Homes Rescue, I had to search far and wide for a trainer and facility where our dogs could come to learn manners and be safe. Charlotte Bell, the owner, is a respected dog handler and trainer, but most of all dog LOVER. We've worked with her for many years, and she has helped us train more than one unruly Lhasa Apso to save their lives and prepare them for their forever homes. Many of our dogs stay at YBR until they get adopted, and Charlotte is not only fair but accommodating in all ways. That is because she genuinely loves dogs -- young, old and in between. She even rescues from shelters herself. She also offers free training classes that our adopters can attend to insure their new munchkins to be the best companions they can be! This is not a woman who is in it for the money; she has a heart and desire to help the animals. No facility can promise 100% satisfaction, and to anyone who has had a bad experience anywhere, remember dogs can be dogs....that is not human error. I would not only highly recommend her, I would tell you if you are in the area, or even leaving town and near the airport....follow the Yellow Brick Road to this facility to feel secure that your dogs will hardly miss you while you are gone! The Wizard says so!!
Lhasa good wishes
Galdalf (17 years old) - one of the resident senior rescued dogs at YBR
